Every brand has an origin story. Ours begins with a question that wouldn't go away: Why do so many businesses invest in technology that never quite delivers on its promise?
After more than eight years inside the engine rooms of global enterprises—architecting customer platforms for industry leaders across automotive, aviation, education, and luxury services—I kept noticing the same pattern. Brilliant tools. Ambitious teams. And somewhere between the strategy deck and the daily reality, a quiet gap where value leaked out.
JUAN FACH was born to close that gap.
We're not a software vendor. We're not a generalist consultancy chasing every trend. We're a technology atelier built around a simple conviction: the best business technology is the kind that disappears into the work itself—anticipating, automating, and amplifying what your team already does well.
From our base bridging Europe and Latin America, we partner with ambitious businesses across four disciplines that, together, define how modern companies grow:
Customer Relationship Management
Because every meaningful business decision starts with understanding the people on the other side of it. We design ecosystems that turn fragmented customer data into clarity, and clarity into lasting revenue.
Automation
Because your best people shouldn't be doing your most repetitive work. We build the invisible infrastructure that gives time back to the humans who need it most, so creativity and judgment can take center stage.
Artificial Inteligence
not as a buzzword, but as a discipline. We help businesses adopt AI the way they should have adopted every previous wave of technology: with intention, with measurement, and with respect for what makes their brand unmistakably theirs.
eCommerce
Because in a world where every storefront is a screen, the difference between a transaction and a relationship is design, data, and the discipline of following through.
What ties it all together is a philosophy learned the hard way across boardrooms in Europe, the Middle East, and Latin America: technology only works when it serves the story a business is trying to tell. Strip away the acronyms and the architecture diagrams, and what we really do is help founders, marketers, and operators build companies that feel as intelligent on the inside as they look on the outside.
JUAN FACH is independent by design and senior by default. When you work with us, you work with the architect—not a layered team of account managers standing between you and the people doing the craft. That's not a limitation. It's the entire point.
If you're building something worth scaling, we'd like to hear about it.
What we do
Today, we work as a solutioning and advising, helping businesses and organisations connect the dots between:
- Business strategy
- Technology platforms
- Real execution
Not tied to a single ecosystem — but experienced across CRM platforms, automation tools, and digital systems — we focus on what actually delivers results.
How we work
We´re direct. Structured. Practical.
- We ask the uncomfortable questions early
- We design solutions that can actually scale
- We focus on adoption — not just delivery
- We think long-term, not just project-based
Because a system that isn’t used… doesn’t matter.
What we Believe
Technology should:
- Simplify, not complicate
- Connect, not fragment
- Enable people, not slow them down
And most importantly, it should support the business, not the other way around.
Who we work
We havethe opportunity to work with:
- Universities shaping student experiences
- Nonprofits driving global impact
- Enterprises scaling operations across regions
- Media and subscription businesses optimizing revenue models
Across Europe, LATAM, and the Middle East.
Different industries — same core challenge:
Growth without chaos
Our WorkHistory
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2025Education Cloud -Solution ArchitectFluido - Finland -
2024Senior Salesforce ConsultantCremansky & Company - Germany -
2024Education Cloud Solution ArchitectDubai- United Arab Emirates -
2023Senior Salesforce Consultant NonProfit / Education SME/ConsultantSEIDOR - Madrid, Spain -
2021-2023Education Cloud Solution ArchitectDubai- United Arab Emirates -
2020StellantisStellantis - EMEA/LATAM - Peugeot, Citröen - DS Automobiles -
2017-2020Salesforce ManagerDeloitte Digital - Malta -
2015Senior Business Development ManagerDAIS Malta a Dow Jones Risk & Compliance Partner -
2015IT Manager3D Malta , Malta -
2002-2003Senior Information Technology ConsultantUnited Nations